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Oh My Underwear Support logo

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5 articles

Questions about shipping?


What are you shipping times?

Our AVERAGE shipping time is between 14-35 days. You can track your order on the tracking page. In the US, we use USPS.  If you are outside the US, we use the best available local carrier.  If you have not received your item in 35 days since you orde

How much do you charge for shipping?

Shipping to the USA is FREE on orders over $25.  All other orders have a shipping cost of $3. International orders have a flat shipping cost of USD$6 regardless of the cost of the order.

Do you offer expedited shipping?

At this time, we do no offer expedited shipping.  Our average shipping time is between 10-35 days.

What is Route Protection?

Porch pirates and unreliable shipping can be annoying but prevalent problems!. At checkout, you'll see the option to purchase Route for as little as $.98 an order.  If your product doesn't arrive or is stolen, you can file a claim and get refunded or

My Whole Order Didn't Arrive!

We ship from all over the world direct from our suppliers. That means your order might come in multiple packages. Think of it like your birthday present every time you go to the mailbox! A different package everyday!. However, you should get individu