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Oh My Underwear Support logo

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Tips for ordering and using discount codes.


My discount code isn't working!

If your code isn't working, it is probably because we are running a site wide sale.  Since everything is already discounted, the codes wont work. If your code isn't working and we aren't running a site wide sale, please email us at [email protected]

I need to make a change to my order.

If you need to make a change, please email us within 12 hours at [email protected] If it is past 12 hours, we might not be able to make a change because it may have already shipped!.

I need to cancel my order.

Please email us within 12 hours of ordering at [email protected] and we will be happy to cancel your order. After 12 hours, we can't guarantee we will be able to cancel as it may have already shipped!